Guest Experience & Workplace Services Lead

CBRE; Boston (MA); On-site; USD 58,000 - 62,000; Full time

Job summary

CBRE is seeking a Workplace Experience Coordinator in Boston, MA to deliver world-class customer service to employees and guests in a designated building. You will be the first point of contact, greet visitors, issue passes, and coordinate on-site services.

The role includes coordinating events, handling inquiries, coordinating with vendors, and ensuring security procedures. A High School Diploma or GED with 2-3 years exp is required; proficient in Microsoft Office and strong organizational

Qualifications

• High School Diploma or GED with 2-3 years of job-related experience.
• Intermediate problem-solving skills with the capacity to review and select solutions from available options without supervisory approval.
• Advanced knowledge of Microsoft Office products (Word, Excel, Outlook).

Responsibilities

• First point of contact for visitors; greet them professionally and issue passes while following security protocols.
• Answer phones professionally, arrange presentations, and speak to groups of varying sizes.
• Coordinate recreational, dining, and business activities as requested; manage on-site events and supplies.

Skills

Organizational skills

Problem-solving

Communication

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

CBRE is seeking a Workplace Experience Coordinator in Boston, MA to deliver world-class customer service to employees and guests in a designated building. You will be the first point of contact, greet visitors, issue passes, and coordinate on-site services.

The role includes coordinating events, handling inquiries, coordinating with vendors, and ensuring security procedures. A High School Diploma or GED with 2-3 years exp is required; proficient in Microsoft Office and strong organizational