Workplace Experience Concierge

CBRE; Boston (MA); On-site; USD 42,000 - 56,000; Full time

Job summary

CBRE in Boston is seeking a Workplace Experience Coordinator to deliver world-class front-desk service for employees and guests. You will greet visitors, issue passes, answer phones, and coordinate events and daily office services.

The role emphasizes organization, effective communication, and teamwork with vendors and facilities staff. A supportive environment with opportunities to grow in workplace operations and guest services.

Qualifications

• High School Diploma or GED with up to 2 years of job-related experience.
• Ability to follow basic work routines and standards in the application of work.
• Communication skills to exchange straightforward information.
• Working knowledge of Microsoft Office products (Word, Excel, Outlook).
• Strong organizational skills with an inquisitive mindset.

Responsibilities

• Greet visitors and issue passes, following security protocols.
• Answer telephones professionally and support presentations.
• Coordinate activities: recreational, dining, and business for requestors.
• Manage on-site services: mail, office supplies, onboarding, and maintenance requests.
• Address inquiries or complaints with a professional, service-driven approach.
• Organize on-site events: secure space, set up, tear down, and supply delivery.

Skills

Communication skills

Organizational skills

Customer service mindset

Education

High School Diploma or GED

Tools

Word

Excel

Outlook

Microsoft Office

Job description

CBRE in Boston is seeking a Workplace Experience Coordinator to deliver world-class front-desk service for employees and guests. You will greet visitors, issue passes, answer phones, and coordinate events and daily office services.

The role emphasizes organization, effective communication, and teamwork with vendors and facilities staff. A supportive environment with opportunities to grow in workplace operations and guest services.