Guest Experience & Workplace Services Coordinator

CBRE Group, Inc.; New York (NY); Hybrid; USD 42,000 - 62,000; Full time

Job summary

CBRE Group, Inc. is seeking a Workplace Experience Coordinator in New York to deliver exceptional service to employees and visitors in a designated building.

You will greet guests, issue passes, coordinate events and activities, manage mail and supplies, and support maintenance/work orders. You’ll communicate clearly, follow security procedures, and use MS Office to prepare presentations and track tasks.

Qualifications

• High School Diploma or GED with up to 2 years of job-related experience.
• Ability to follow basic work routines and standards in the application of work.
• Communication skills to exchange straightforward information.
• Working knowledge of Microsoft Office products (Word, Excel, Outlook).
• Strong organizational skills with an inquisitive mindset.

Responsibilities

• First point of contact for visitors; greet, issue passes, and follow security protocols.
• Answer phones professionally and prepare presentations for various audiences.
• Arrange and confirm recreational, dining, and business activities as requested.
• Coordinate maintenance/work orders and manage office services including mail and supplies.
• Address inquiries with a customer-service driven approach; provide solutions.
• Organize on-site events, including setup, teardown, and logistics.
• Follow security procedures and coordinate with vendors as needed.
• Explain information clearly within the team and follow manager directions.

Skills

Customer service

Communication

Organizational skills

Vendor coordination

Event planning

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

CBRE Group, Inc. is seeking a Workplace Experience Coordinator in New York to deliver exceptional service to employees and visitors in a designated building.

You will greet guests, issue passes, coordinate events and activities, manage mail and supplies, and support maintenance/work orders. You’ll communicate clearly, follow security procedures, and use MS Office to prepare presentations and track tasks.