Workplace Experience Coordinator

CBRE Group, Inc.; New York (NY); On-site; USD 42,000 - 54,000; Full time

Job summary

CBRE Group, Inc. is seeking a Workplace Experience Coordinator in New York to deliver world-class customer service to employees and guests in a designated building.

You'll greet entrants, manage passes, and support phone and in-person inquiries while coordinating events and workplace services. This role emphasizes strong communication, organization, and adherence to security procedures.

Qualifications

• High School Diploma or GED required.
• Good communication skills to exchange straightforward information.
• Working knowledge of Microsoft Office products (Word, Excel, Outlook).
• Strong organizational skills and inquisitive mindset.

Responsibilities

• Greet visitors and issue passes following security protocols.
• Answer phones professionally and assist with presentations and group sizes.
• Coordinate recreational, dining, and business activities for requestors.
• Manage janitorial/maintenance work orders and coordinate workplace services.
• Address inquiries and provide solutions in a customer service-focused manner.
• Organize on-site events, including room setup and teardown and supplies delivery.
• Follow security procedures and notify appropriate parties during emergencies.
• Coordinate with vendors supplying services or goods to the workplace.
• Explain information clearly within the team and follow manager directions.

Skills

Customer service

Communication

Organizational skills

Team coordination

Education

High School Diploma or GED

Tools

Microsoft Office

Excel

Outlook

Job description

CBRE Group, Inc. is seeking a Workplace Experience Coordinator in New York to deliver world-class customer service to employees and guests in a designated building.

You'll greet entrants, manage passes, and support phone and in-person inquiries while coordinating events and workplace services. This role emphasizes strong communication, organization, and adherence to security procedures.