Guest-Experience Valet Driver & Concierge

Towne Park LLC; Cleveland (OH); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Accident Insurance

Critical Illness Insurance

Hospital Indemnity Insurance

Telemedicine benefits

401k retirement plan

Job summary

Towne Park LLC is seeking a Guest Service Associate to deliver exceptional hospitality by greeting guests, parking vehicles safely, and assisting with luggage during arrival and departure. You will explain parking rates and provide local information to guests, ensuring a smooth experience at the location.

The role emphasizes friendly service, attention to detail, and the ability to work in a fast-paced environment while upholding Towne Park’s standards of professionalism and guest satisfaction.

Qualifications

• Knowledge of customer service principles and practices.
• Ability to greet guests and communicate clearly.
• Basic math and cash handling skills.

Responsibilities

• Provide exceptional hospitality and friendly guest interactions.
• Park and retrieve guest vehicles safely and efficiently.
• Assist guests with luggage and convey directions.
• Explain parking rates and procedures to guests.

Skills

Customer service

English proficiency

Communication

Time management

Education

High school diploma or GED

Job description

Towne Park LLC is seeking a Guest Service Associate to deliver exceptional hospitality by greeting guests, parking vehicles safely, and assisting with luggage during arrival and departure. You will explain parking rates and provide local information to guests, ensuring a smooth experience at the location.

The role emphasizes friendly service, attention to detail, and the ability to work in a fast-paced environment while upholding Towne Park’s standards of professionalism and guest satisfaction.