Guest Experience Valet & Concierge (Tips)

Towne Park LLC; Portland (OR); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

401k retirement savings plan

Accident insurance

Critical illness insurance

Hospital indemnity insurance

Telemedicine benefits

Job summary

Towne Park LLC is seeking a Guest Service Associate to deliver exceptional hospitality as guests arrive and depart. You will manage vehicle parking and retrieval, assist with luggage, and support guests with directions and local information in a fast-paced environment.

The role emphasizes friendly, professional service, adherence to Towne Park etiquette, and accurate handling of tickets and payments. Training is provided; a valid driver’s license is required, and drivers may need to operate a

Qualifications

• High school diploma or GED required.
• Must have a valid driver’s license.
• One month related experience or training; or equivalent education/experience.
• Knowledge of customer service principles and practices.
• Ability to read, write, and communicate in English; basic math skills.

Responsibilities

• Greet guests in a friendly, professional manner.
• Park and retrieve guest vehicles safely and efficiently.
• Assist guests with luggage and bell services as needed.
• Provide information about local attractions, directions, and amenities.
• Explain parking rates and procedures; issue and track tickets and keys.

Skills

Customer service

English literacy

Phone etiquette

Cash handling

Education

High school diploma or GED

Job description

Towne Park LLC is seeking a Guest Service Associate to deliver exceptional hospitality as guests arrive and depart. You will manage vehicle parking and retrieval, assist with luggage, and support guests with directions and local information in a fast-paced environment.

The role emphasizes friendly, professional service, adherence to Towne Park etiquette, and accurate handling of tickets and payments. Training is provided; a valid driver’s license is required, and drivers may need to operate a