Guest Experience Valet & Concierge

Towne Park LLC; Portland (ME); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

Accident insurance

Critical illness insurance

Hospital indemnity

Telemedicine

401k retirement plan

Job summary

Towne Park LLC is seeking a Guest Service Associate to deliver exceptional hospitality services, park and retrieve guest vehicles, and assist with luggage during arrival and departure. You will interact with guests in a friendly, professional manner and provide information about local amenities.

The role requires a high school diploma or GED, a valid driver’s license, and one month of related experience. A positive attitude and excellent English communication are essential.

Qualifications

• High school diploma or GED required.
• Must hold a valid driver’s license.
• 1 month related experience and/or training; or equivalent education/experience.
• Ability to read and write standard English and perform basic math.
• Ability to understand times and rates, and to operate with basic vehicle handling.
• Manual transmission experience is highly desirable.

Responsibilities

• Greet guests and deliver friendly hospitality.
• Park and retrieve vehicles safely and efficiently.
• Assist guests with luggage during arrival and departure.
• Provide directions, taxis, reservations, and information about local amenities.
• Explain parking rates and retrieval procedures; manage ticketing and revenue when needed.

Skills

Customer service

English writing

Numeracy

Time management

Communication

Guest service

Parking knowledge

Manual transmission

Education

High school diploma or GED

Tools

Cash handling

Job description

Towne Park LLC is seeking a Guest Service Associate to deliver exceptional hospitality services, park and retrieve guest vehicles, and assist with luggage during arrival and departure. You will interact with guests in a friendly, professional manner and provide information about local amenities.

The role requires a high school diploma or GED, a valid driver’s license, and one month of related experience. A positive attitude and excellent English communication are essential.