Guest Experience Valet & Concierge

Towne; Dallas (TX); On-site; USD 14,000 - 15,000; Full time

Benefits offered by this job

Accident insurance

Critical illness insurance

Hospital indemnity insurance

Telemedicine benefits

401k retirement savings plan

Job summary

Towne Park is hiring a Guest Service Associate to provide outstanding hospitality at our locations. You will greet guests, park and retrieve vehicles, and assist with luggage in a fast-paced environment while maintaining safety and efficiency.

Responsibilities include explaining rates, collecting payments, and offering local information. The role emphasizes courteous service, accuracy in ticketing, and teamwork with hotel staff and supervisors.

Qualifications

• Education: High school diploma or GED.
• Knowledge of customer service principles.
• Ability to interact professionally with guests.

Responsibilities

• Greet guests promptly and maintain a friendly, professional demeanor.
• Park and retrieve vehicles safely for guests.
• Assist guests with luggage and basic concierge tasks.
• Provide directions and information about local amenities and services.
• Explain parking rates and ensure ticket accuracy and revenue collection.

Skills

Read/write English

Customer service

Guest interaction

Cash handling

Time management

Education

High school diploma/GED

Job description

Towne Park is hiring a Guest Service Associate to provide outstanding hospitality at our locations. You will greet guests, park and retrieve vehicles, and assist with luggage in a fast-paced environment while maintaining safety and efficiency.

Responsibilities include explaining rates, collecting payments, and offering local information. The role emphasizes courteous service, accuracy in ticketing, and teamwork with hotel staff and supervisors.