Guest Experience & Training Leader

Chipotle Mexican Grill group; Orland Park (IL); On-site; USD 24,000 - 27,000; Full time

Benefits offered by this job

Tuition assistance

Free meals

Health insurance

Digital tips

Paid time off

Holidays closed

Job summary

Chipotle Mexican Grill, Inc. is seeking a Service Leader to ensure safe, quality food and excellent customer service while keeping the restaurant crew trained and engaged.

This role requires standing on the line, monitoring food safety tasks, and guiding the team to maintain smooth operations throughout shifts. The position emphasizes developing future leaders, coordinating with crew, and handling office tasks like banking and paperwork as part of daily duties.

Qualifications

• Cash handling experience and policies.
• Knowledge of Food Safety and health department matters.
• Restaurant experience and frontline operations familiarity.

Responsibilities

• Maintain safe, high-quality food on the line and ensure good customer service.
• Supervise line to keep it clean, organized, and properly functioning.
• Train and develop front-of-house crew and assist with performance reviews.

Skills

Cash handling

Food safety knowledge

Customer service

Restaurant experience

Education

High school diploma

Job description

Chipotle Mexican Grill, Inc. is seeking a Service Leader to ensure safe, quality food and excellent customer service while keeping the restaurant crew trained and engaged.

This role requires standing on the line, monitoring food safety tasks, and guiding the team to maintain smooth operations throughout shifts. The position emphasizes developing future leaders, coordinating with crew, and handling office tasks like banking and paperwork as part of daily duties.