Guest Experience Team Leader

Harri; Roseville (CA); On-site; USD 23,000 - 29,000; Full time

Job summary

Jack in the Box is seeking a Team Leader to supervise front-of-house operations, train staff, ensure an exceptional guest experience, and uphold food quality and safety standards.

You will guide order accuracy, cash handling, and speedy service during peak times, while modeling a friendly, professional demeanor and strict adherence to company policies. This is a full-time on-site role in a fast-paced restaurant.

Qualifications

• Experience – 6 consecutive months JIB experience and 100% certified in all workstations for internal promotes, or 1 year supervisory experience in a restaurant or retail customer service environment.
• Must be able to train and coach team members and ensure adherence to policies.
• Excellent interpersonal and organizational skills; able to work in a fast-paced environment.
• English proficiency required.

Responsibilities

• Train and coach team members to deliver high-quality guest experiences.
• Oversee guest service, order accuracy, and speed during peak times.
• Ensure cleanliness and food safety compliance.
• Model professional behavior and brand standards.

Skills

Team leadership

Guest service

Food safety

Cash handling

Communication

Job description

Jack in the Box is seeking a Team Leader to supervise front-of-house operations, train staff, ensure an exceptional guest experience, and uphold food quality and safety standards.

You will guide order accuracy, cash handling, and speedy service during peak times, while modeling a friendly, professional demeanor and strict adherence to company policies. This is a full-time on-site role in a fast-paced restaurant.