Guest Experience Team Leader

Harri; Oakley (CA); On-site; USD 22,000 - 30,000; Full time

Job summary

Jack in the Box is seeking a Team Leader to supervise and develop a front-line crew, ensuring excellent guest service, accurate orders, and adherence to company policies. You will train staff, monitor food safety, and maintain a clean, welcoming dining environment.

The role focuses on coaching employees, managing shifts, and representing the brand with a positive, proactive attitude in a busy restaurant setting.

Qualifications

• Strong customer service and guest relation skills.
• Ability to train and coach team members.
• Knowledge of food safety and quality standards.
• Proven leadership in fast-paced environments.

Responsibilities

• Train and coach team to deliver guest experiences.
• Ensure cleanliness and food safety compliance.
• Oversee order taking, cashiering, and service flow.
• Maintain brand standards and labor policies.
• Lead staffing and schedule adherence.

Skills

Interpersonal skills

Analytical skills

Organizational skills

Initiative / self-starter

Communication

Math basics

Team leadership

Tools

POS system

Computer literacy

ServSafe certification

Job description

Jack in the Box is seeking a Team Leader to supervise and develop a front-line crew, ensuring excellent guest service, accurate orders, and adherence to company policies. You will train staff, monitor food safety, and maintain a clean, welcoming dining environment.

The role focuses on coaching employees, managing shifts, and representing the brand with a positive, proactive attitude in a busy restaurant setting.