Guest Experience Team Leader

Efficientapply; Thornton (CO); On-site; USD 42,000 - 62,000; Full time

Job summary

Jack in the Box is seeking a first-line operations supervisor to train and lead team members in delivering an exceptional guest experience, ensuring quality food, and upholding all procedures and standards.

You will coach staff on guest expectations, safety, cleanliness, and friendly service, while managing front and back of house duties during shifts to ensure a positive guest experience.

Qualifications

• Experience supervising restaurant staff.
• Ability to train and coach team members.
• Excellent guest service and food safety awareness.

Responsibilities

• Supervise and train team members on guest service and food quality.
• Ensure compliance with procedures and standards.
• Lead by example during peak times to maintain service speed.
• Manage front and back of house operations during shifts.

Skills

Guest service

Leadership

Communication

Team player

Tools

POS system

Cash handling

Job description

Jack in the Box is seeking a first-line operations supervisor to train and lead team members in delivering an exceptional guest experience, ensuring quality food, and upholding all procedures and standards.

You will coach staff on guest expectations, safety, cleanliness, and friendly service, while managing front and back of house duties during shifts to ensure a positive guest experience.