Guest Experience Team Lead & Brand Ambassador

Efficientapply; Cypress (CA); On-site; USD 24,797,000 - 30,307,000; Full time

Job summary

Jack in the Box is seeking a first-line operations supervisor to train and lead team members in delivering an exceptional guest experience. You will ensure great tasting food, 20/20 guest experiences, and adherence to all Jack in the Box procedures, systems, and standards.

The role emphasizes well-trained, neat, friendly, well-staffed teams and consistent, quick service with accurate orders and strong food safety practices.

Qualifications

• Ability to train and coach team members on guest service standards.
• Ability to lead a team to deliver consistent guest experiences.
• Ability to apply food safety and quality standards in daily operations.

Responsibilities

• Train and lead team members to deliver exceptional guest experiences.
• Model and enforce JIB guest expectations and standards.
• Ensure cleanliness, neat appearance, and timely service.
• Oversee order accuracy and high-quality food presentation.
• Maintain food safety procedures during shifts.

Skills

Guest service

Team leadership

Training

Communication

Food safety

Job description

Jack in the Box is seeking a first-line operations supervisor to train and lead team members in delivering an exceptional guest experience. You will ensure great tasting food, 20/20 guest experiences, and adherence to all Jack in the Box procedures, systems, and standards.

The role emphasizes well-trained, neat, friendly, well-staffed teams and consistent, quick service with accurate orders and strong food safety practices.