Guest Experience Team Leader

Efficientapply; Coeur d'Alene (ID); On-site; USD 17,000 - 25,000; Full time

Job summary

Jack in the Box is seeking a first-line operational supervisor responsible for training and leading team members to deliver an exceptional guest experience, ensuring great tasting food, 20/20 guest expectations, and compliance with all procedures and standards.

The role emphasizes coaching on guest interactions, maintaining neat appearance, and maintaining clean, well-staffed service during busy periods. Strong leadership and adherence to franchise policies are required for success.

Responsibilities

• Trains and coaches team members using Guest Expectations and JIB standards.
• Ensures well-groomed appearance and uniform compliance.
• Encourages friendly guest interactions and positive attitudes.
• Leads staffing and operations to deliver quick, accurate service.

Job description

Jack in the Box is seeking a first-line operational supervisor responsible for training and leading team members to deliver an exceptional guest experience, ensuring great tasting food, 20/20 guest expectations, and compliance with all procedures and standards.

The role emphasizes coaching on guest interactions, maintaining neat appearance, and maintaining clean, well-staffed service during busy periods. Strong leadership and adherence to franchise policies are required for success.