Guest Experience Team Leader

Harri; Patterson (CA); On-site; USD 21,000 - 28,000; Full time

Job summary

Jack in the Box is seeking a Team Leader to supervise restaurant operations, coach staff, and ensure guest satisfaction. The role emphasizes training, consistency, and adherence to company standards in a fast-paced environment.

Responsibilities include coaching, cash handling during peak times, maintaining cleanliness, and ensuring food safety. Experience with JIB is preferred and strong interpersonal skills are essential.

Qualifications

• Minimum 6 months JIB experience or 1 year supervisory experience in restaurant/retail.
• Must be 18+ and complete Team Leader training.
• Ability to speak, read and write English; second language helpful depending on location.
• Excellent interpersonal, mathematical, organizational and planning skills.

Responsibilities

• Train and coach team members on guest expectations and brand standards.
• Lead and supervise front-of-house and back-of-house operations.
• Ensure food quality, safety and consistent service.
• Oversee order taking and cashiering during busy periods.
• Maintain cleanliness and enforce policies and standards.

Tools

POS system

Job description

Jack in the Box is seeking a Team Leader to supervise restaurant operations, coach staff, and ensure guest satisfaction. The role emphasizes training, consistency, and adherence to company standards in a fast-paced environment.

Responsibilities include coaching, cash handling during peak times, maintaining cleanliness, and ensuring food safety. Experience with JIB is preferred and strong interpersonal skills are essential.