Guest Experience Team Lead

J000578 JIB AKKAM INC; Oakley (CA); On-site; USD 21,000 - 28,000; Full time

Job summary

Jack in the Box is seeking a Team Leader to supervise restaurant operations, train staff, and ensure guest satisfaction through high-quality food and service. You will model hospitality, coach on the JIB standards, and lead by example during busy periods.

Responsibilities include overseeing guest service, maintaining cleanliness, ensuring accurate orders, and upholding food safety policies. You will also manage timekeeping and labor compliance while empowering your team to deliver an outstanding

Qualifications

• Train and coach team members using hospitality standards.
• Ensure guest satisfaction and accurate order taking.
• Maintain cleanliness and ensure food safety.

Responsibilities

• Lead team to deliver exceptional guest experience.
• Oversee guest service, drive-thru, dine-in operations.
• Foster a clean, organized work environment and ensure orders are accurate.

Skills

Guest service

Team leadership

Training & coaching

Food safety

Communication

Problem solving

Tools

POS system

Job description

Jack in the Box is seeking a Team Leader to supervise restaurant operations, train staff, and ensure guest satisfaction through high-quality food and service. You will model hospitality, coach on the JIB standards, and lead by example during busy periods.

Responsibilities include overseeing guest service, maintaining cleanliness, ensuring accurate orders, and upholding food safety policies. You will also manage timekeeping and labor compliance while empowering your team to deliver an outstanding