Guest Experience Team Leader

Harri; Los Banos (CA); On-site; USD 21,000 - 26,000; Full time

Job summary

Jack in the Box in Los Banos, CA is seeking a Team Leader to supervise frontline staff and ensure a top-tier guest experience. You will train team members, coach performance, and lead operations to deliver great tasting food, accurate orders, and friendly service.

The role emphasizes maintaining cleanliness, labor compliance, and adherence to JIB standards while guiding staff through busy periods and ensuring efficient service.

Qualifications

• 6 months JIB experience with 100% workstation certification for internal promotions
• 1 year supervisory experience in a restaurant or retail customer service environment
• Must be able to speak, read, and write English.

Responsibilities

• Lead and train team to deliver exceptional guest experience.
• Ensure food quality and safety standards are met.
• Oversee guest service at dine-in and drive-thru.
• Monitor cleanliness and organization of the restaurant.
• Act as brand ambassador for Jack in the Box.

Skills

Team Leadership

Training & Coaching

Customer Service

English Communication

Education

ServSafe certification

Job description

Jack in the Box in Los Banos, CA is seeking a Team Leader to supervise frontline staff and ensure a top-tier guest experience. You will train team members, coach performance, and lead operations to deliver great tasting food, accurate orders, and friendly service.

The role emphasizes maintaining cleanliness, labor compliance, and adherence to JIB standards while guiding staff through busy periods and ensuring efficient service.