Guest Experience Team Lead

Jack-in-the-Box; San Diego (CA); On-site; USD 42,000 - 52,000; Full time

Job summary

Jack in the Box is seeking a first-line operational supervisor responsible for training and leading team members to consistently deliver an exceptional guest experience, including great tasting food, executing 20/20 guest expectations, and ensuring compliance with all procedures and standards.

The role requires a minimum of 6 months of JIB experience with full certification in all workstations for internal promotees, or 1 year of supervisory experience in a restaurant or retail setting, along

Qualifications

• Must be at least 18 years old.
• ServSafe certification required in some states.
• Ability to speak, read, and write English effectively.

Responsibilities

• Train and lead team members to deliver an exceptional guest experience.
• Ensure food quality and adherence to 20/20 guest expectations.
• Ensure compliance with all Jack in the Box procedures, systems and standards.

Skills

Team leadership

Interpersonal skills

Math skills

Analytical skills

Organization & planning

Initiative

Integrity

Job description

Jack in the Box is seeking a first-line operational supervisor responsible for training and leading team members to consistently deliver an exceptional guest experience, including great tasting food, executing 20/20 guest expectations, and ensuring compliance with all procedures and standards.

The role requires a minimum of 6 months of JIB experience with full certification in all workstations for internal promotees, or 1 year of supervisory experience in a restaurant or retail setting, along