Guest Experience Team Lead

Harri; Rancho Cordova (CA); On-site; USD 42,000 - 54,000; Full time

Job summary

Jack in the Box in Rancho Cordova, CA is looking for a Team Leader to train and lead team members in delivering exceptional guest experiences, ensuring great tasting food and adherence to JIB standards. You will coach staff, model calm leadership during peak times, supervise service across front of house and back, and safeguard food safety and cleanliness while maintaining a fast, accurate operation.

Applicants should bring JIB experience or supervisory background, strong communication, and a

Qualifications

• Experience supervising a restaurant or retail team is required.
• Excellent interpersonal and communication skills.
• Must be able to train and coach team members and maintain quality standards.

Responsibilities

• Train and lead team members to deliver exceptional guest experiences.
• Ensure compliance with JIB procedures and food safety standards.
• Monitor front- and back-of-house operations for speed and accuracy.
• Coach staff to maintain 20/20 guest expectations and brand standards.

Skills

Team leadership

Interpersonal skills

Analytical skills

Organizational skills

Customer service

Tools

POS system

Job description

Jack in the Box in Rancho Cordova, CA is looking for a Team Leader to train and lead team members in delivering exceptional guest experiences, ensuring great tasting food and adherence to JIB standards. You will coach staff, model calm leadership during peak times, supervise service across front of house and back, and safeguard food safety and cleanliness while maintaining a fast, accurate operation.

Applicants should bring JIB experience or supervisory background, strong communication, and a