Guest Experience Supervisor - Hospitality Leader

Lucky Strike Entertainment Corporation; Saint Peters (MO); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical, Dental, and Vision plans

Wellness resources

401(k) Retirement Plan

Employee Stock Purchase Program

Employee Assistance Program (EAP)

Vacation, Paid Sick Leave, Holidays

Perks! Bowling, Boomer's, and Waterpar

Job summary

Lucky Strike Entertainment is seeking a Supervisor to lead the floor on every shift, coordinating bowling, arcade, food and beverage, bar, and events to deliver a guest experience that makes guests want to return. You will mentor hourly team members, manage service flow, and assist with cash handling, inventory, and labor tracking while upholding safety and standards.

A hospitality background of 1–2 years and flexible availability including nights, weekends, and holidays are required; a high

Qualifications

• 1–2 years of hospitality, food & beverage, retail, or guest-facing experience.
• High school diploma or equivalent required.
• Flexible availability including nights, weekends, and holidays.
• Ability to stand, walk, and lift 25–50 pounds as needed.

Responsibilities

• Own the floor on every shift to keep service flowing and guests happy.
• Step into any position to maintain speed and standards during shifts.
• Coach and develop hourly team members on service standards and safety.
• Drive sales through guest engagement and participation in events/promotions.
• Maintain facility readiness, lane conditions, arcade, and smooth front-of-house/back-of-house operations.
• Assist with cash handling, inventory counts, and labor tracking.

Skills

Hospitality experience

Team coaching

Communication skills

Floor leadership

Labor cost awareness

Mobility and stamina

Education

High school diploma or equivalent

Job description

Lucky Strike Entertainment is seeking a Supervisor to lead the floor on every shift, coordinating bowling, arcade, food and beverage, bar, and events to deliver a guest experience that makes guests want to return. You will mentor hourly team members, manage service flow, and assist with cash handling, inventory, and labor tracking while upholding safety and standards.

A hospitality background of 1–2 years and flexible availability including nights, weekends, and holidays are required; a high