Guest Experience Supervisor | Growth & Training

Global Partners LP; Palmer (MA); Presencial; USD 23 000 - 27 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health & Wellness

401k with match

Tuition reimbursement

Resumo da oferta

Global Partners LP is seeking a Guest Service Supervisor to oversee store staff and ensure smooth daily operations. You will coach team members, greet guests, and uphold safety, quality, and company policies while managing POS transactions and cash flow.

The role requires flexibility for day, night, weekend, or holiday shifts and a focus on delivering a positive guest experience in a fast-paced retail environment.

Qualificações

• Must be available to work flexible hours including days, nights, weekends or holidays.
• Must be at least 18 years old and able to access all store areas.
• High school diploma or equivalent required.

Responsabilidades

• Supervise employees to ensure management directives are followed.
• Coach staff with constructive feedback to improve performance.
• Greet guests and provide an enjoyable shopping experience.
• Enforce safety, security, quality and store policies and procedures.
• Operate the POS and maintain cash levels.
• Ensure store cleanliness and housekeeping tasks are completed.
• Support 24/7 guest service programs and processes.

Conhecimentos

Supervising staff

Customer service

Cash handling

POS operation

Safety compliance

Communication

Formação académica

High School Diploma or equivalent

Ferramentas

Point of Sale (POS) systems

Descrição da oferta de emprego

Global Partners LP is seeking a Guest Service Supervisor to oversee store staff and ensure smooth daily operations. You will coach team members, greet guests, and uphold safety, quality, and company policies while managing POS transactions and cash flow.

The role requires flexibility for day, night, weekend, or holiday shifts and a focus on delivering a positive guest experience in a fast-paced retail environment.