Guest Experience Supervisor | Store Operations

Global Montello Group Corp; Ashford (CT); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Coins! We offer competitive salaries

Health & Wellness – Medical, Dental, V

The Road Ahead – 401k match

Job summary

Global Partners LP is seeking a Guest Service Supervisor to lead a front-line team and ensure a smooth guest experience across store operations. You will supervise staff, coach performance, greet guests, and oversee POS and cash handling in a fast-paced retail setting.

The role requires flexibility to work day, night, weekends and holidays; suitable for self-motivated individuals who value safety, cleanliness, and excellent customer service.

Qualifications

• High school diploma or equivalent.
• Experience in guest service or retail preferred.
• Ability to lift up to 25 lbs. and stand for long periods.

Responsibilities

• Supervise employees and monitor work processes.
• Greet guests and ensure a positive shopping experience.
• Operate POS and handle cash with accuracy.
• Enforce safety, security, and store policies.
• Address guest inquiries and assist vendors.

Skills

Staff Supervision

Customer Service

Cash Handling

POS System

Coaching

Safety Awareness

Education

High School Diploma

Tools

Point of Sale (POS) System

Job description

Global Partners LP is seeking a Guest Service Supervisor to lead a front-line team and ensure a smooth guest experience across store operations. You will supervise staff, coach performance, greet guests, and oversee POS and cash handling in a fast-paced retail setting.

The role requires flexibility to work day, night, weekends and holidays; suitable for self-motivated individuals who value safety, cleanliness, and excellent customer service.