Guest Experience Supervisor | Growth & Benefits

Global Montello Group Corp; Dover (NH); On-site; USD 24,000 - 29,000; Full time

Benefits offered by this job

Health & Wellness

401k with match

Tuition reimbursement

Job summary

Global Partners LP is seeking a Guest Service Supervisor to oversee store operations, coach staff, and ensure exceptional guest experiences. You will supervise daily tasks, manage cash handling, greet customers, and uphold safety and quality policies in a fast-paced retail environment.

The ideal candidate has a High School Diploma or equivalent, is willing to work flexible hours including days, nights, weekends or holidays, and can access all areas of the store.

Qualifications

• High School Diploma or equivalent required.
• Flexible hours including days, nights, weekends or holidays.
• Ability to access all areas of the store and lift up to 25 lbs.
• Reliable transportation required.

Responsibilities

• Supervise staff to ensure tasks meet management directives.
• Coach employees by giving constructive feedback to improve performance.
• Greet guests and provide an enjoyable shopping experience.
• Adhere to cash handling, POS and policy requirements.
• Maintain store housekeeping and safety standards.
• Address guest inquiries and manage vendor check-ins.

Skills

Guest service

Supervision

Coaching

Cash handling

Customer queries

Education

High School Diploma or equivalent

Job description

Global Partners LP is seeking a Guest Service Supervisor to oversee store operations, coach staff, and ensure exceptional guest experiences. You will supervise daily tasks, manage cash handling, greet customers, and uphold safety and quality policies in a fast-paced retail environment.

The ideal candidate has a High School Diploma or equivalent, is willing to work flexible hours including days, nights, weekends or holidays, and can access all areas of the store.