Guest Experience Supervisor

Global Partners LP; Lunenburg (MA); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Competitive salaries

Health & Wellness benefits

401k with match

Tuition reimbursement

Job summary

Global Partners LP is seeking a Guest Service Supervisor to lead store staff, ensure efficient operations, and deliver an outstanding guest experience. You will supervise employees, coach performance, greet guests, and uphold safety, security, and quality standards while managing POS cash handling.

The role requires flexibility in hours, good organizational skills, and the ability to work in a retail environment.

Qualifications

• Experience supervising store staff and guiding daily tasks.
• Ability to coach employees with constructive feedback.
• Greet guests and provide an enjoyable shopping experience.
• Uphold safety, security, quality and store policies.
• Handle cash processes and POS operations.
• Keep the store clean and well stocked.

Responsibilities

• Supervise employees ensuring tasks are performed per management.
• Coach employees with constructive feedback.
• Greet guests and ensure an enjoyable shopping experience.
• Operate POS and manage cash levels.
• Maintain store cleanliness and housekeeping.
• Support 24/7 guest service programs and processes.
• Check in external and internal vendors per guidelines.

Skills

Customer service

Supervising staff

Cash handling

Communication

Education

High School Diploma or equivalent

Tools

Point of Sale (POS)

Job description

Global Partners LP is seeking a Guest Service Supervisor to lead store staff, ensure efficient operations, and deliver an outstanding guest experience. You will supervise employees, coach performance, greet guests, and uphold safety, security, and quality standards while managing POS cash handling.

The role requires flexibility in hours, good organizational skills, and the ability to work in a retail environment.