Guest Experience Supervisor

The D; Las Vegas (NV); On-site; USD 42,000 - 66,000; Full time

Job summary

The D in Las Vegas is seeking a Hotel Supervisor to coordinate front-of-house activities with bellmen and front desk staff, ensuring smooth check-ins and check-outs and delivering outstanding guest service. You will respond to guest needs, assist with reservations, and promote service standards on a daily basis.

Ideal candidates will have a hospitality degree or relevant experience, strong communication, and the ability to work flexible shifts including weekends and holidays.

Qualifications

• Bachelor's Degree in Hospitality or equivalent work experience.
• 2 years front desk experience preferred.
• Basic math, computer literacy and strong communication required.
• Proficiency with Microsoft Office, Outlook and Internet access.

Responsibilities

• Coordinate front of house with bellmen and front desk agents.
• Assist guests during check-in and check-out and with reservations.
• Provide outstanding guest service and information to guests as needed.
• Maintain awareness of inventory and promote efficient service delivery.
• Promote Company Service Standards in daily operations.
• Communicate effectively with guests and across departments.

Skills

Effective communication

Basic math skills

Computer literate

Microsoft Office

Outlook

Education

Bachelor's Degree in Hospitality

2 years front desk experience

1 year hospitality experience

Tools

Microsoft Office

Outlook

Internet

Job description

The D in Las Vegas is seeking a Hotel Supervisor to coordinate front-of-house activities with bellmen and front desk staff, ensuring smooth check-ins and check-outs and delivering outstanding guest service. You will respond to guest needs, assist with reservations, and promote service standards on a daily basis.

Ideal candidates will have a hospitality degree or relevant experience, strong communication, and the ability to work flexible shifts including weekends and holidays.