Evening Front Desk Supervisor | Guest Experience

Tharaldson Hospitality; Las Vegas (NV); On-site; USD 36,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Daily Pay

Comprehensive benefits

Paid vacation

Job summary

Homewood Suites Las Vegas is seeking a PM Front Desk Supervisor to coordinate front office activities and support the General Manager. The role requires overseeing 1-5 front desk staff, managing schedules, and ensuring adherence to brand standards while delivering exceptional guest experiences.

The ideal candidate has 0-1 year of customer service experience, a passion for hospitality, and integrity in handling guest information. Competitive pay, daily pay, and comprehensive benefits are offered.

Qualifications

• 1-year certificate from college or technical school or equivalent experience.
• Customer service experience in hospitality is preferred.
• Demonstrated ability to handle confidential information with integrity.

Responsibilities

• Directly supervise or assist in supervising front desk staff (1-5 employees).
• Perform Guest Service Agent duties as scheduled and provide training to front desk staff.
• Assist in scheduling front desk personnel within budget; maintain accurate records.
• Respond to inquiries about hotel policies and services and assist with sales and marketing efforts.

Skills

Customer service

Hospitality

Guest relations

Telephone etiquette

Education

1-year certificate

Job description

Homewood Suites Las Vegas is seeking a PM Front Desk Supervisor to coordinate front office activities and support the General Manager. The role requires overseeing 1-5 front desk staff, managing schedules, and ensuring adherence to brand standards while delivering exceptional guest experiences.

The ideal candidate has 0-1 year of customer service experience, a passion for hospitality, and integrity in handling guest information. Competitive pay, daily pay, and comprehensive benefits are offered.