Guest Experience Supervisor

Global Partners LP; Bridgewater (MA); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Health Insurance

401k

Tuition Reimbursement

Job summary

Global Partners LP in Massachusetts is seeking a Guest Service Supervisor to oversee staff and ensure store objectives are met by organizing work processes and coaching employees.

You will greet guests, manage cash operations, maintain safety and housekeeping, and ensure consistent execution of guest service programs around the clock.

The role requires flexibility for day, night, weekends, and holidays, and a high school diploma; compensation aligns with pay range and company guidelines.

Qualifications

• High school diploma or equivalent.

Responsibilities

• Supervise employees and ensure management directives are followed.
• Coach staff with constructive feedback to improve tasks.
• Greet guests and provide an enjoyable shopping experience.
• Adhere to safety, security, quality, and store policies.
• Operate POS and manage cash levels.
• Maintain store housekeeping and cleanliness.
• Ensure 24/7 guest service programs are executed.
• Handle cash processes including deposits, lottery, gift cards, checks.
• Replenish products to maintain in-stock conditions.
• Address guest inquiries and complaints.
• Check in external/internal vendors per guidelines.

Education

High School Diploma

Job description

Global Partners LP in Massachusetts is seeking a Guest Service Supervisor to oversee staff and ensure store objectives are met by organizing work processes and coaching employees.

You will greet guests, manage cash operations, maintain safety and housekeeping, and ensure consistent execution of guest service programs around the clock.

The role requires flexibility for day, night, weekends, and holidays, and a high school diploma; compensation aligns with pay range and company guidelines.