Guest Experience Specialist – POS & Returns

Nordstrom; Tigard (OR); On-site; USD 26,000 - 28,000; Part time

Benefits offered by this job

Medical and vision

Dental

Retirement plan

Paid time away

Life Insurance and Disability

Merchandise Discount

EAP Resources

Job summary

Nordstrom in Tigard, Oregon is seeking a customer-focused retail teammate who delivers friendly service, processes transactions accurately, and helps customers with returns and order pickup. You will mentor new hires on the register, build trust with customers and teammates, and promote Nordstrom Loyalty benefits.

Expect an on-site role with flexible hours including evenings and weekends, contributing to a positive team environment and maintaining privacy and security of customer information.

Qualifications

• Strong ability to build relationships with customers, peers, and leaders.
• Proficiency with POS/register systems and store tech.
• Excellent communication and interpersonal skills.

Responsibilities

• Deliver friendly service and own customer interactions from start to finish.
• Resolve returns, support order pickup, and process transactions accurately.
• Mentor new employees on the register and POS usage.
• Protect customer privacy and handle information securely.
• Promote Nordstrom Loyalty program and new store tools.

Skills

Customer relationship building

Clear communication

Multi-tasking in fast-paced env

POS/register training

MS Windows, iOS, Android proficiency

Tools

POS systems

Job description

Nordstrom in Tigard, Oregon is seeking a customer-focused retail teammate who delivers friendly service, processes transactions accurately, and helps customers with returns and order pickup. You will mentor new hires on the register, build trust with customers and teammates, and promote Nordstrom Loyalty benefits.

Expect an on-site role with flexible hours including evenings and weekends, contributing to a positive team environment and maintaining privacy and security of customer information.