Guest Experience Specialist — Hospitality & To-Go Support

Default Brand; Dayton (OH); On-site; USD 17,000 - 22,000; Full time

Job summary

Hooters of America LLC in Dayton, OH is seeking hospitality service support to greet guests and seat them, while ensuring quick, friendly service and a clean, inviting atmosphere. You may be cross-trained across Host, To-Go, and Staff roles to support daily restaurant operations.

Responsibilities include responding to menu questions, promoting merchandise, and maintaining sanitation standards. Training emphasizes guest happiness and brand integrity across shifts.

Qualifications

• Customer service skills required.
• Basic mathematical computations skills.
• Ability to promote brand integrity.
• Ability to communicate clearly.
• Ability to work well with others.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Guest Happiness: Food & Beverage quality assurance, speed of service, friendly and attentive service.
• Brand Operating Standards: Welcoming, personal, courteous, sanitation and proper food handling.
• Uniformed presentation and punctuality for shifts.
• Aware of events and specials; sense of urgency.
• Store events spokesperson and overall cleanliness of sell windows and wait stations.

Skills

Customer Service

Communication

Teamwork

Multitasking

Adaptability

Menu Knowledge

Sanitation Knowledge

Professionalism

Brand Integrity

Job description

Hooters of America LLC in Dayton, OH is seeking hospitality service support to greet guests and seat them, while ensuring quick, friendly service and a clean, inviting atmosphere. You may be cross-trained across Host, To-Go, and Staff roles to support daily restaurant operations.

Responsibilities include responding to menu questions, promoting merchandise, and maintaining sanitation standards. Training emphasizes guest happiness and brand integrity across shifts.