Guest Experience Specialist — Games & Bar Events

Pins Mechanical Co.; Nashville (TN); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Flexible schedule

Employee discount

Paid training

Job summary

Pins Mechanical Co. in Nashville is seeking a friendly, enthusiastic member for the Experience Team to engage guests and showcase our arcade games, bowling, and merchandise. You’ll help drive sales by delivering exceptional service and sharing our offerings with guests.

The role emphasizes a welcoming atmosphere, strong communication, and teamwork, with weekend and day/night shifts required. A flexible, upbeat attitude is essential for success at Pins.

Qualifications

• Friendly, enthusiastic demeanor with strong communication.
• Ability to stay upbeat during busy shifts.
• Willingness to work weekends and evenings.

Responsibilities

• Greet guests at the bar with energy.
• Verify identification at entrance.
• Maintain waitlists for duckpin bowling and quote times.
• Ring up game and merchandise sales accurately.
• Assist with large parties and events.
• Resolve issues with games and lanes.
• Maintain cleanliness and organization of the space.
• Act as Pins brand ambassador and be knowledgeable about offerings.
• Deliver exceptional guest service.
• Demonstrate urgency with attention to detail.

Job description

Pins Mechanical Co. in Nashville is seeking a friendly, enthusiastic member for the Experience Team to engage guests and showcase our arcade games, bowling, and merchandise. You’ll help drive sales by delivering exceptional service and sharing our offerings with guests.

The role emphasizes a welcoming atmosphere, strong communication, and teamwork, with weekend and day/night shifts required. A flexible, upbeat attitude is essential for success at Pins.