Guest Experience & Games Ambassador

Pins Mechanical Co; Austin (TX); On-site; USD 36,000 - 48,000; Part time

Job summary

Pins Mechanical Company in Austin operates as a casual entertainment venue offering duckpin bowling, pinball, and shuffleboard with craft drinks. The Experience Team member greets guests, drives game and merchandise sales, and ensures an exceptional service experience.

As part of Rise Brands, we emphasize equal opportunity and a welcoming work culture. Candidates should be ready to engage guests and maintain a high standard of cleanliness and guest satisfaction.

Responsibilities

• Greet guests throughout the bar with a friendly and energetic demeanor.
• Check for proper identification upon entrance to the bar.
• Maintain the waitlist for duckpin bowling and quote accurate wait times.
• Ring up game and merchandise sales accurately and process transactions quickly.
• Assist with large parties and special events as needed.
• Resolve issues with games and/or bowling lanes promptly and professionally.
• Support organization and cleanliness of the entire space.
• Act as a Pins brand ambassador and stay knowledgeable about offerings.

Job description

Pins Mechanical Company in Austin operates as a casual entertainment venue offering duckpin bowling, pinball, and shuffleboard with craft drinks. The Experience Team member greets guests, drives game and merchandise sales, and ensures an exceptional service experience.

As part of Rise Brands, we emphasize equal opportunity and a welcoming work culture. Candidates should be ready to engage guests and maintain a high standard of cleanliness and guest satisfaction.