Guest Experience Specialist — Front Desk (Part-Time, On-site)

CP San Diego Alma LLC Amended to CA LL; San Diego (CA); On-site; USD 25,000 - 36,000; Part time

Benefits offered by this job

Medical/Dental/Vision plans

Life insurance with Short-Term andLong

401k with Company Match

Tuition assistance

Discounted room rates at Concords**

Job summary

Concord in San Diego is seeking a Front Desk Clerk to deliver friendly, attentive service, check guests in and out, manage reservations, and handle special requests. This on-site, part-time position emphasizes guest satisfaction and smooth operations.

The ideal candidate will have a high school diploma or equivalent, experience in hospitality or customer service, strong communication, multitasking ability, cash handling, and a flexible schedule including evenings and weekends.

Qualifications

• High school diploma or equivalent preferred.
• Previous hospitality or customer service experience preferred.
• Strong communication and guest service skills.
• Ability to multitask and stay organized in a fast-paced environment.
• Detail-oriented with basic computer and cash-handling skills.
• Professional, reliable, and service-focused.
• Ability to stand for extended periods and lift up to 40 lbs. when needed.
• Must be able to work a flexible schedule, including evenings, weekends, and holidays.

Responsibilities

• Deliver exceptional guest service and create a welcoming experience.
• Check guests in/out, manage reservations, and handle special requests.
• Respond to guest inquiries and resolve concerns promptly and professionally.
• Process payments, cash transactions, and guest account charges accurately.
• Answer phone calls and provide information on hotel services and amenities.
• Monitor room availability and maintain accurate guest records.
• Maintain a clean and organized front desk and lobby area.
• Communicate guest feedback, maintenance needs, and operational updates.
• Follow all safety, security, and emergency procedures.

Skills

Guest service

Communication

Multitasking

Cash handling

Education

High school diploma or equivalent

Tools

Basic computer skills

Job description

Concord in San Diego is seeking a Front Desk Clerk to deliver friendly, attentive service, check guests in and out, manage reservations, and handle special requests. This on-site, part-time position emphasizes guest satisfaction and smooth operations.

The ideal candidate will have a high school diploma or equivalent, experience in hospitality or customer service, strong communication, multitasking ability, cash handling, and a flexible schedule including evenings and weekends.