Guest Experience Specialist - Front Desk (Part-Time)

Extended-Stay-Hotel; Dallas (TX); On-site; USD 17,000 - 25,000; Part time

Job summary

ESA Management, LLC is seeking a part-time Guest Services Representative to warmly assist guests, manage check-in/check-out, answer phones, and handle payments under company guidelines. The role emphasizes delivering a consistent, high-quality guest experience and maintaining front desk operations.

Responsibilities include reservations, cash handling, and contributing to daily front office tasks while upholding safety and security standards across the property.

Qualifications

• High school diploma or GED or equivalent.
• 1–3 months of related experience or training.
• Ability to communicate clearly with guests and colleagues.

Responsibilities

• Assist guests at check-in and check-out and answer phones.
• Process reservations and payments following company procedures.
• Maintain front desk area and daily front office paperwork.
• Ensure safety and security procedures are followed.

Skills

English proficiency

Front desk operations

Cash handling

Phone etiquette

PMS

Education

High school diploma or GED

Tools

PMS

Job description

ESA Management, LLC is seeking a part-time Guest Services Representative to warmly assist guests, manage check-in/check-out, answer phones, and handle payments under company guidelines. The role emphasizes delivering a consistent, high-quality guest experience and maintaining front desk operations.

Responsibilities include reservations, cash handling, and contributing to daily front office tasks while upholding safety and security standards across the property.