Guest Experience Specialist - Front Desk & Memberships

Courts Plus; Fargo (ND); On-site; USD 17,000 - 22,000; Full time

Job summary

Courts Plus in Fargo, ND is hiring a front desk associate to deliver exceptional customer service in a welcoming environment. You will check members in, answer phones, process memberships, and give facility tours.

You will also handle payments, sell retail products, operate the smoothie bar, and assist with towel duties. A valid driver's license and 18+ age are required; prior customer service experience is preferred.

Qualifications

• Must be at least 18 years old and have a valid driver's license.
• Experience in customer service is preferred.

Responsibilities

• Checking members and playground attendees in.
• Answering phones.
• Selling memberships and processing membership changes.
• Giving facility tours.
• Washing, drying, and folding towels.
• Greeting members upon arrival and departure.
• Taking payments.
• Selling retail products.
• Operating the smoothie bar.

Skills

Customer service

Job description

Courts Plus in Fargo, ND is hiring a front desk associate to deliver exceptional customer service in a welcoming environment. You will check members in, answer phones, process memberships, and give facility tours.

You will also handle payments, sell retail products, operate the smoothie bar, and assist with towel duties. A valid driver's license and 18+ age are required; prior customer service experience is preferred.