Member Experience Specialist - Flexible Schedule & Growth

ComForCare Home Care (Raleigh, NC); Fargo (ND); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Dental insurance

Employee discounts

Flexible schedule

Health insurance

Opportunity for advancement

Training & development

Vision insurance

Wellness resources

Job summary

Planet Fitness is seeking a Customer Service Representative in Fargo to greet members, answer questions, and guide tours. You will manage sign-ups, check-ins, and account updates while delivering an exceptional guest experience at the front desk.

Join a team focused on service excellence, training, and advancement opportunities. The role supports a flexible schedule and active engagement with members in a fitness-focused environment.

Qualifications

• Honesty and good work ethic.
• Strong customer service skills.
• Basic computer proficiency.

Responsibilities

• Greet and meet potential members, providing a great customer experience.
• Handle front desk tasks and answer phones politely.
• Take information calls and tours.
• Assist in member check-ins, sign-ups, cancellations, and account updates.
• Forward membership issues to Club Manager or lead as needed.
• Help maintain cleanliness of the club.

Skills

Customer service

Communication

Problem solving

Listening

Diplomacy

Job description

Planet Fitness is seeking a Customer Service Representative in Fargo to greet members, answer questions, and guide tours. You will manage sign-ups, check-ins, and account updates while delivering an exceptional guest experience at the front desk.

Join a team focused on service excellence, training, and advancement opportunities. The role supports a flexible schedule and active engagement with members in a fitness-focused environment.