Member Experience Specialist

Crunch; Fargo (ND); On-site; USD 17,000 - 21,000; Full time

Job summary

Talentify is seeking a Member Services Representative to be the friendly face of our facilities in Fargo, ND. You will greet members and guests, check them in, and manage messages in the club software while maintaining a welcoming atmosphere.

You will answer phones, relay information about events and services, sell retail products, and schedule member services like tanning and hydro-massage. A CPR certification and experience with children are required by policy.

Qualifications

• Valid Child/Infant CPR Certification is required.
• Experience working with children is required.
• Certifications as local/state laws require.

Responsibilities

• Greet members and guests with a smile and check them in according to procedures.
• Handle messages and requests in club software at check-in and on phones.
• Explain and promote member services and retail products.
• Schedule member services such as tanning and hydro-massage.
• Maintain a clean, organized work area and assist management as needed.

Education

CPR Certification (Child/Infant)

Experience with children

Job description

Talentify is seeking a Member Services Representative to be the friendly face of our facilities in Fargo, ND. You will greet members and guests, check them in, and manage messages in the club software while maintaining a welcoming atmosphere.

You will answer phones, relay information about events and services, sell retail products, and schedule member services like tanning and hydro-massage. A CPR certification and experience with children are required by policy.