Member Services Specialist - Front Desk & Sales

Planet Fitness; Grand Forks (ND); Sur place; USD 12 000 - 15 000; Plein temps

Avantages offerts par ce poste

Free gym membership

Dollars for Scholars

Health Dental Vision

HSA

Advancement opportunities

Short-Term Disability

Life Insurance

Résumé du poste

Planet Fitness in Grand Forks, ND is hiring for a front desk/customer service role. You will greet members, handle sign-ups, answer phones, and support daily club operations.

This position emphasizes delivering a positive member experience, processing membership changes, tours for prospects, and teamwork with the Club Manager and Team Lead.

A friendly attitude, basic computer skills, and reliable work ethic are required; benefits include health coverage and free membership.

Qualifications

• Honesty and good work ethic.
• Strong customer service skills.
• Basic computer proficiency.
• Excellent communication and interpersonal skills.

Responsabilités

• Greet potential and current members and provide a great customer experience.
• Handle front desk tasks and answer phone calls.
• Assist with member sign-ups, cancellations, and account updates.
• Provide tours and information to prospective members.
• Maintain neat, clean club environment.
• Escalate issues to Club Manager when needed.

Connaissances

Customer Service

Communication

Listening

Problem Solving

Diplomacy

Teamwork

Description du poste

Planet Fitness in Grand Forks, ND is hiring for a front desk/customer service role. You will greet members, handle sign-ups, answer phones, and support daily club operations.

This position emphasizes delivering a positive member experience, processing membership changes, tours for prospects, and teamwork with the Club Manager and Team Lead.

A friendly attitude, basic computer skills, and reliable work ethic are required; benefits include health coverage and free membership.