Guest Experience Specialist - Front Desk (Flexible Scheduling)

Home2 Suites Phoenix Downtown; Phoenix (AZ); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Healthcare including Medical, Dental,

Vision Insurance

HSA & FSA plans available

Dependent care FSA

401(k) Retirement plan with company 60

Paid Sick and Vacation Time

Employee Assistance Program

Team member discounts

Job summary

Home2 Suites Phoenix Downtown is seeking an upbeat Front Desk Agent to manage all aspects of front desk operations and be a key reference for guests and vendors. You will need professionalism, courtesy, and outstanding communication in a fast-paced environment.

This position may require flexible scheduling availability. You will check-in/check-out guests, process payments, provide information and assistance, and prepare shift reports for management to ensure smooth operations.

Qualifications

• Check-in/Check-out hotel guests
• Process all payments according to established hotel requirements
• Provide information and assistance to all guests and vendors
• Prepares all necessary reports during each shift for the management team

Responsibilities

• Check-in/Check-out hotel guests
• Process all payments according to established hotel requirements
• Provide information and assistance to all guests and vendors
• Prepares all necessary reports during each shift for the management team

Skills

Team player

Initiative

Achievement oriented

Problem solving

Stress management

Guest service

Job description

Home2 Suites Phoenix Downtown is seeking an upbeat Front Desk Agent to manage all aspects of front desk operations and be a key reference for guests and vendors. You will need professionalism, courtesy, and outstanding communication in a fast-paced environment.

This position may require flexible scheduling availability. You will check-in/check-out guests, process payments, provide information and assistance, and prepare shift reports for management to ensure smooth operations.