Guest Experience Specialist - Front Desk

Hilton Garden Inn Greenville; Summerville (SC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical/Dental/Vision benefits

401K

PTO

Career advancement opportunities

Job summary

Raines Co. - Your Future is Now! in Summerville, SC is seeking a Front Desk Agent to greet guests, handle inquiries, complete check-ins/outs and take reservations with courtesy and efficiency.

Ideal candidates have customer service experience, familiarity with hospitality operations, and proficiency with Microsoft 365. A high school diploma or GED is required. Join a family-oriented company culture that values relationships, offers competitive benefits and opportunities to advance within the

Qualifications

• Experience in customer-facing roles.
• Experience in the hospitality industry preferred.
• Proficient with Microsoft 365 applications.
• Minimum high school diploma or GED.

Responsibilities

• Greet guests in a courteous and efficient manner.
• Handle check-ins and check-outs.
• Answer inquiries and assist with reservations.
• Maintain a cheerful, professional demeanor.
• Coordinate with housekeeping and other departments.
• Process billing and room charges accurately.

Skills

Customer service

Hospitality experience

Guest relations

Communication skills

Education

High school diploma or GED

Tools

Microsoft 365

Job description

Raines Co. - Your Future is Now! in Summerville, SC is seeking a Front Desk Agent to greet guests, handle inquiries, complete check-ins/outs and take reservations with courtesy and efficiency.

Ideal candidates have customer service experience, familiarity with hospitality operations, and proficiency with Microsoft 365. A high school diploma or GED is required. Join a family-oriented company culture that values relationships, offers competitive benefits and opportunities to advance within the