Guest Experience Specialist - Front Desk

Highgate; Spring (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

A prominent hospitality company is seeking a Guest Service Agent to provide attentive and courteous service to guests during their stay. Responsibilities include handling check-ins and checkouts and addressing guest inquiries. The ideal candidate should have strong communication skills and customer service experience, with a high school diploma required. This full-time role offers an opportunity to work in a dynamic environment in Spring, Texas.

Qualifications

• Experience in a hotel or a related field preferred.
• Computer experience required.
• Must be able to multitask and prioritize departmental functions.
• Maintain high standards of personal appearance and grooming.

Responsibilities

• Greet and welcome all guests approaching the Front Desk.
• Handle check-ins and checkouts in a friendly manner.
• Answer inquiries from guests regarding services and facilities.

Skills

Customer Services experience

Ability to stand during entire shift

Effective communication skills

Education

High School diploma or equivalent

College course work in related field

Job description

A prominent hospitality company is seeking a Guest Service Agent to provide attentive and courteous service to guests during their stay. Responsibilities include handling check-ins and checkouts and addressing guest inquiries. The ideal candidate should have strong communication skills and customer service experience, with a high school diploma required. This full-time role offers an opportunity to work in a dynamic environment in Spring, Texas.