Guest Experience Specialist — Front Desk

Aimbridge Hospitality LLC; Plano (TX); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Daily Pay

Medical, Dental, and Vision Coverage

Short‑Term and Long‑Term Disability Income

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Job summary

A leading hospitality company in Plano, Texas, is seeking a Front Desk Agent to deliver exceptional guest experiences. In this role, you'll manage check-ins, handle guest requests, and provide great customer service. Candidates should have a high school diploma and preferably have experience in a hotel setting. The position offers a competitive benefits package including medical, dental, vision coverage, and 401k retirement plan. Join a supportive work environment where your growth and success are celebrated.

Qualifications

• Experience in a hotel or related field preferred.

Responsibilities

• Provide exceptional guest service and hospitality.
• Communicate effectively with guests and team members.
• Quickly resolve any issues or challenges.
• Maintain organization of reservations and check-ins.

Skills

Guest Service Superstar

Communication Champ

Quick‑Thinking Problem Solver

Multitasking Marvel

Education

High school diploma or equivalent

Tools

Hotel management software

Microsoft Office suite

Job description

A leading hospitality company in Plano, Texas, is seeking a Front Desk Agent to deliver exceptional guest experiences. In this role, you'll manage check-ins, handle guest requests, and provide great customer service. Candidates should have a high school diploma and preferably have experience in a hotel setting. The position offers a competitive benefits package including medical, dental, vision coverage, and 401k retirement plan. Join a supportive work environment where your growth and success are celebrated.