Guest Experience Specialist - Front Desk

Aimbridge Hospitality; Austin (TX); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Daily Pay

Medical, Dental, and Vision Coverage

Short-Term and Long-Term Disability

Life Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Job summary

A leading hotel company is looking for a Front Desk Agent in Austin, Texas. This role involves delivering exceptional guest service, managing check-ins and check-outs, and multitasking various duties at the front desk. Candidates should have a high school diploma and preferably some experience in the hospitality field. The role offers competitive benefits including health coverage and daily pay options.

Qualifications

• Previous experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office Suite.

Responsibilities

• Provide top-tier guest service and create a welcoming atmosphere.
• Communicate effectively with guests and team members.
• Resolve challenges quickly with a positive attitude.
• Organize and manage reservations, check-ins, and financial details.

Skills

Guest Service

Communication

Problem Solving

Multitasking

Education

High school diploma or equivalent

Tools

Hotel management software

Microsoft Office Suite

Job description

A leading hotel company is looking for a Front Desk Agent in Austin, Texas. This role involves delivering exceptional guest service, managing check-ins and check-outs, and multitasking various duties at the front desk. Candidates should have a high school diploma and preferably some experience in the hospitality field. The role offers competitive benefits including health coverage and daily pay options.