Guest Experience Specialist (Front Desk)

Staypineapple; Boston (MA); On-site; USD 26,924 - 38,346; Full time

Benefits offered by this job

Flexible PTO

Medical/Dental/Vision Insurance

401(k)

Life Insurance

Pet Insurance

Hotel Discounts

Food & Beverage Discounts

Learning & Growth Opportunities

Special Events & Celebrations

Job summary

Join a vibrant and friendly team at a dynamic hospitality brand that values exceptional customer service. As a Guest Services Agent, you will be the welcoming face for guests, ensuring they have a memorable experience from arrival to departure. This role offers the chance to make a positive impact in the lives of others while working in a supportive environment that encourages personal and professional growth. With competitive pay and benefits, including flexible PTO and hotel discounts, this is an exciting opportunity for those who thrive in a fast-paced, rewarding atmosphere.

Qualifications

• 3-6 months of related experience preferred.
• Ability to interact effectively with guests and team members.

Responsibilities

• Complete daily front desk duties including check-ins/outs and room scheduling.
• Assist guests with luggage and provide information about the hotel and area.

Skills

Customer Service

Problem Solving

Communication

Microsoft Office

Education

High School Diploma or equivalent

Tools

Microsoft Windows

Microsoft Office

Job description

Join a vibrant and friendly team at a dynamic hospitality brand that values exceptional customer service. As a Guest Services Agent, you will be the welcoming face for guests, ensuring they have a memorable experience from arrival to departure. This role offers the chance to make a positive impact in the lives of others while working in a supportive environment that encourages personal and professional growth. With competitive pay and benefits, including flexible PTO and hotel discounts, this is an exciting opportunity for those who thrive in a fast-paced, rewarding atmosphere.