Guest Experience Specialist - Front Desk

PMG HOSPITALITY INC; San Diego (CA); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Flexible Scheduling

Career Advancement Opportunities

Competitive Compensation

Job summary

A hospitality company is seeking a friendly Front Desk Agent in San Diego, California, to provide exceptional service to hotel guests. The role involves assisting with check-in/check-out, answering inquiries, and coordinating room availability with housekeeping. Applicants should possess excellent communication skills, a customer-oriented mindset, and the ability to lift 30 pounds. This position offers an opportunity to make a positive impact on guest experiences and work in a dynamic environment.

Qualifications

• Must have a friendly disposition and outgoing personality.
• Knowledge of hospitality industry standards is required.
• Proficiency in English and computer skills are essential.

Responsibilities

• Assist guests with check-in and check-out processes.
• Coordinate room availability with housekeeping staff.
• Answer guest inquiries promptly and accurately.
• Ensure compliance with health and quality standards.
• Build rapport with guests through friendly interaction.

Skills

Friendly and outgoing personality

Familiarity with hospitality industry standards

Proficient in English

Computer literacy

Customer-focused orientation

Job description

A hospitality company is seeking a friendly Front Desk Agent in San Diego, California, to provide exceptional service to hotel guests. The role involves assisting with check-in/check-out, answering inquiries, and coordinating room availability with housekeeping. Applicants should possess excellent communication skills, a customer-oriented mindset, and the ability to lift 30 pounds. This position offers an opportunity to make a positive impact on guest experiences and work in a dynamic environment.