Guest Experience Agent - Flexible Front Desk

Double Star Maryland Heights Llc; Maryland Heights (MO); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive salary

Employee discounts

Flexible schedule

Career Advancement Opportunities

Job summary

A hotel chain is seeking a friendly Front Desk Agent to provide exceptional service to guests. Responsibilities include assisting with check-ins, answering inquiries, and maintaining communication with housekeeping. The ideal candidate will have a positive personality, familiarity with hospitality standards, and strong communication skills. This role also demands the ability to lift up to 30 pounds and handle customer issues effectively.

Qualifications

• Excellent communication skills for guest interactions.
• Ability to stay positive in challenging situations.
• Ability to lift 30 pounds.

Responsibilities

• Assist guests with check-in and check-out processes.
• Maintain communication with housekeeping staff.
• Answer guest inquiries and complete paperwork accurately.

Skills

Friendly and outgoing personality

Familiarity with hospitality industry standards

Computer literacy

Proficient in English

Customer-minded orientation

Job description

A hotel chain is seeking a friendly Front Desk Agent to provide exceptional service to guests. Responsibilities include assisting with check-ins, answering inquiries, and maintaining communication with housekeeping. The ideal candidate will have a positive personality, familiarity with hospitality standards, and strong communication skills. This role also demands the ability to lift up to 30 pounds and handle customer issues effectively.