Guest Services Associate: Hospitality & Reservations

Travel-Leisure-Co; Lahaina (HI); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Job summary

Travel + Leisure Co. in Lahaina, HI, is seeking a friendly Guest Services Associate to welcome guests from registration to checkout, share resort information, and provide room-rate quotes.

You will process cash and credit transactions, issue keys, balance receipts, and handle checkout procedures while assisting both individuals and groups with reservations. The role requires excellent English communication, attention to detail, and the ability to multitask in a fast-paced environment, delivered

Qualifications

• Professional appearance and a positive, can-do attitude.
• Excellent communication skills in English.
• Basic math and cash handling abilities.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Greet guests and guide them through registration to checkout.
• Provide room-rate quotes and information about the resort and attractions.
• Process cash and credit transactions following procedures and balance receipts.
• Issue unit keys and manage checkout procedures for guests and groups.
• Answer guest inquiries promptly and assist with reservations.

Skills

Customer service

Cash handling

Communication

Multitasking

English literacy

Tools

POS system

Office software

Job description

Travel + Leisure Co. in Lahaina, HI, is seeking a friendly Guest Services Associate to welcome guests from registration to checkout, share resort information, and provide room-rate quotes.

You will process cash and credit transactions, issue keys, balance receipts, and handle checkout procedures while assisting both individuals and groups with reservations. The role requires excellent English communication, attention to detail, and the ability to multitask in a fast-paced environment, delivered