Guest Experience Specialist - Front Desk

Hilton-Home2-Suites; Fishers (IN); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Dental & Vision

Supplemental Coverage

Paid Holidays

Paid Time Off

Stay Discounts

Job summary

Home2 Suites by Hilton in Fishers, IN is seeking a friendly Front Desk Agent to greet guests, check in/out, and provide warm, professional service.

You will handle reservations, manage guest accounts, answer questions, and coordinate with housekeeping to meet guest needs. This role offers both full-time and part-time schedules and nationwide stay discounts.

If you enjoy fast-paced hospitality and helping guests have a memorable stay, we’d love to meet you.

Responsibilities

• Greet guests and assist with arrival and departure
• Process payments, manage guest accounts, and issue room keys
• Answer questions and resolve concerns promptly, courteously, and professionally
• Coordinate with housekeeping and maintenance to support guest needs
• Maintain accurate reservation and guest records

Job description

Home2 Suites by Hilton in Fishers, IN is seeking a friendly Front Desk Agent to greet guests, check in/out, and provide warm, professional service.

You will handle reservations, manage guest accounts, answer questions, and coordinate with housekeeping to meet guest needs. This role offers both full-time and part-time schedules and nationwide stay discounts.

If you enjoy fast-paced hospitality and helping guests have a memorable stay, we’d love to meet you.