Front Desk Agent

Hilton-Home2-Suites; Fishers (IN); Sur place; USD 17 000 - 25 000; Plein temps

Avantages offerts par ce poste

Dental & Vision

Supplemental Coverage

Paid Holidays

Paid Time Off

Stay Discounts

Résumé du poste

Home2 Suites by Hilton in Fishers, IN is seeking a friendly Front Desk Agent to greet guests, check in/out, and provide warm, professional service.

You will handle reservations, manage guest accounts, answer questions, and coordinate with housekeeping to meet guest needs. This role offers both full-time and part-time schedules and nationwide stay discounts.

If you enjoy fast-paced hospitality and helping guests have a memorable stay, we’d love to meet you.

Responsabilités

• Greet guests and assist with arrival and departure
• Process payments, manage guest accounts, and issue room keys
• Answer questions and resolve concerns promptly, courteously, and professionally
• Coordinate with housekeeping and maintenance to support guest needs
• Maintain accurate reservation and guest records

Description du poste

Front Desk Agent

Home2 Suites by Hilton

Job Summary:

Join our team at Home2 Suites by Hilton as a friendly, welcoming Front Desk Agent. You’ll be the first point of contact for our guests, helping create a smooth, memorable experience from check-in to check-out. In this role, you’ll manage reservations, handle guest questions and requests, and ensure every interaction feels helpful, professional, and genuinely welcoming. If you enjoy hospitality, thrive in a fast-paced environment, and take pride in delivering great service, we’d love to meet you.

Schedule Type: Full-time and Part-time

Benefits:

• MEC Plus Advantage Plan with Dental, Vision, and Supplemental Coverage through Reliance Standard
• Paid Holiday for Full Time/Part Time (upon hire)
• Paid Time Off for Full Time/Part Time (after 6 months of service)
• Nationwide employee stay discounts across hotel brands

Responsibilities:

• Greet guests and assist with arrival and departure
• Process payments, manage guest accounts, and issue room keys
• Answer questions and resolve concerns promptly, courteously, and professionally
• Coordinate with housekeeping and maintenance to support guest needs
• Maintain accurate reservation and guest records