Guest Experience Specialist - Front Desk

Valor Hospitality Partners; Brookhaven (MS); Vor Ort; USD 24.000 - 32.000; Vollzeit

Benefits dieser Stelle

Competitive salary

Team Member Hotel Discount Program

Uniforms Provided

Health, Dental, Vision, Life Insurance

Paid PTO after 90 days

401k with employer match

Awards and Recognition programs

Food and Beverage Discounts

Tuition Reimbursement

Zusammenfassung

Valor Hospitality Partners seeks a Front Desk Associate to greet guests, check them in/out and manage reservations. You will recommend rooms, process payments, and balance cash while ensuring a warm, professional experience.

Ideal candidates have strong computer and cash handling skills, excellent communication, and a genuine passion for hospitality service in a fast-paced environment.

Qualifikationen

• High school diploma or equivalent or experience in a related role.
• Ability to operate a computer and cash register with accuracy.
• Excellent guest service mindset and professional appearance.
• Strong communication skills with guests and team members.

Aufgaben

• Handle guest check-ins and check-outs efficiently.
• Provide room recommendations, quotes, and upsell opportunities.
• Verify registrations, payments, and rate structures.
• Balance cash and payments at shift end.
• Resolve guest inquiries and assist with local directions and services.
• Coordinate with Housekeeping to manage room status.
• Answer phones and relay information about hotel services.

Kenntnisse

Computer skills

Cash handling

Guest service oriented

Customer communication

Ausbildung

High school diploma or equivalent

Tools

POS system

Jobbeschreibung

Valor Hospitality Partners seeks a Front Desk Associate to greet guests, check them in/out and manage reservations. You will recommend rooms, process payments, and balance cash while ensuring a warm, professional experience.

Ideal candidates have strong computer and cash handling skills, excellent communication, and a genuine passion for hospitality service in a fast-paced environment.