Guest Experience Specialist – Front Desk

Equity LifeStyle Properties, Inc.; Arcadia (FL); On-site; USD 24,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

401(k) employer match

Paid vacations, holidays, and sicktime

Job summary

Equity LifeStyle Properties, Inc. in Arcadia, Florida is seeking a Front Desk Clerk to deliver outstanding guest and resident service with a friendly, professional approach. You will act as a liaison, assist guests, process payments, and help maintain smooth office operations.

The position emphasizes strong customer service, organization, and the ability to learn new systems, contributing to a welcoming environment for residents and visitors alike.

Qualifications

• High school diploma or equivalent experience.
• 1+ years of experience in customer service with exceptional customer service skills.
• Strong organizational skills and meticulous attention to detail.
• Computer literacy and the ability to learn new systems.

Responsibilities

• Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.
• Process payments and deposits.
• Run reports and submit maintenance request forms to ensure office efficiency.
• Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner.
• Prioritize customer satisfaction, address conflicts and solve problems promptly.

Skills

Customer service

Organizational skills

Attention to detail

Computer literacy

Education

High school diploma

Job description

Equity LifeStyle Properties, Inc. in Arcadia, Florida is seeking a Front Desk Clerk to deliver outstanding guest and resident service with a friendly, professional approach. You will act as a liaison, assist guests, process payments, and help maintain smooth office operations.

The position emphasizes strong customer service, organization, and the ability to learn new systems, contributing to a welcoming environment for residents and visitors alike.